Shipping policy

Last updated: May 23, 2026

Order Processing
All orders are processed within 1-2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
UK Delivery
Standard Delivery (UK Warehouse): 3-7 business days
Standard Delivery (International): 7-12 business days
Europe Delivery
Standard Delivery: 7-12 business days
Free Shipping
Free standard shipping on all orders over £35.
Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. Please allow 24-48 hours for tracking information to update.
Delivery Times
Delivery times may vary depending on product availability and warehouse location. Some products are shipped from our UK warehouse for faster delivery, while others may be dispatched internationally. Delivery times are estimates only and are not guaranteed.
Delays
We are not responsible for delays caused by customs, shipping carriers, or events outside our control.
Lost or Damaged Orders
If your order arrives damaged or is lost in transit, please contact us immediately at hello@yusra.uk and we will resolve the issue as quickly as possible.
📧 Contact: hello@yusra.uk
🌍 Delivering across UK & Europe 🇬🇧